Returns & Exchanges
At Strictli, we stand behind the quality of our electronics and offer a 30-day window for returns or exchanges on all original equipment. To ensure a smooth process, items must be returned in their original packaging with all included accessories and serial numbers intact.
Initiate Your Request
Log in to your Strictli account and navigate to your order history to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.
Prepare the Package
Securely pack the device in its original box, ensuring all cables, manuals, and protective inserts are included to prevent damage during transit.
Ship the Item
Affix the provided prepaid shipping label to the outside of your package and drop it off at any authorized carrier location.
Inspection and Refund
Once our technicians verify the device's condition and serial number, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing